Returns & Exchanges
At AutelDealer, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, we offer a 30-day return policy for items in their original, unworn condition with all tags attached.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive your return authorization number.
Pack Your Items
Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to avoid processing delays.
Attach Shipping Label
Print the prepaid shipping label provided in your confirmation email and securely attach it to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing